Who we are
techmarketing.agency is a trading name of Priority Pixels (Holdings) Limited, a company registered in England and Wales (Company No. 11831204). Our registered office is Unit 9 (1st Floor), Olympus Business Park, Kingsteignton Road, Newton Abbot, Devon, TQ12 2SN.
For the purposes of UK GDPR and the Data Protection Act 2018, Priority Pixels (Holdings) Limited is the data controller. You can contact us about anything in this policy via the contact form.
The personal data we collect
We collect data in three ways.
1. When you fill in the contact form
Our contact form asks for your first name, last name, work email, optional phone number, company, website and a free-text description of what you'd like to discuss. Submitting the form is optional. The fields marked required are the minimum we need to come back to you with a useful reply.
2. When you browse the site
We use Google Analytics 4 (GA4) and Google Tag Manager (GTM) to understand which pages get used and where visitors arrive from. These tools may set cookies in your browser and process technical data including IP address, device and browser information, referring URL, pages visited and approximate location. We use the data in aggregate; we do not try to identify individual visitors.
Cloudflare sits in front of the site and processes request data (IP address, request headers) to serve, cache and protect the site from abuse. Cloudflare may set cookies to identify legitimate vs malicious traffic.
We also keep server access logs (nginx) on our hosting infrastructure for security, debugging and audit purposes. These contain IP address, user agent and the page requested.
3. When AI agents query our content
Our subdomain at ai.techmarketing.agency exposes a natural-language interface for AI assistants such as ChatGPT, Claude and Perplexity. Queries sent to this endpoint are processed by our NLWeb instance and may be logged for diagnostic and traffic-analysis purposes. We do not associate these queries with individuals.
How we use the data
- Responding to enquiries. Contact form submissions are imported into our internal CRM (the Priority Pixels Portal) so we can reply, schedule a call and continue the conversation. Our lawful basis is your consent (when you submit the form) and our legitimate interest in running the agency.
- Understanding site performance. Analytics tells us what's working and what isn't, so we can improve. Our lawful basis is legitimate interest, balanced against your right to control how analytics tracks you (see our cookie policy).
- Security and abuse prevention. Server logs and Cloudflare data help us detect and stop abuse. Our lawful basis is legitimate interest.
- Direct marketing. We do not send unsolicited marketing email. If you ask us to be added to a mailing list or follow-up sequence, our lawful basis is your consent, which you can withdraw at any time.
Who we share data with
We use a small number of trusted third parties to operate the site and follow up on enquiries. We do not sell or rent personal data to anyone.
- Google (Google Analytics 4, Google Tag Manager, Google Search Console) — analytics and search performance. Data may be processed in the United States under standard contractual clauses and the EU-US Data Privacy Framework.
- Cloudflare — DNS, content delivery, edge security. Cloudflare processes data globally including in the United States.
- SendGrid (Twilio) — transactional email. US-based, processes email metadata to deliver messages.
- HubSpot — referenced via the parent agency's CRM enrichment workflows. Personal data submitted via the contact form may be enriched against HubSpot's company database.
- Priority Pixels (Holdings) Limited internal infrastructure — our portal at portal.prioritypixels.co.uk holds CRM records. Same legal entity, hosted on our own infrastructure on a DigitalOcean droplet in the European Union.
How long we keep data
- Contact form submissions and CRM records: kept for as long as we have an active or potentially active relationship, plus six years after the last substantive contact (to satisfy UK statutory retention requirements for business records).
- Analytics data: GA4 retains user-level event data for 14 months by default, after which it's deleted by Google. Aggregate reports persist longer.
- Server logs: rotated and deleted within 30 days.
- Cloudflare logs: subject to Cloudflare's retention schedule, typically 30 days for analytics.
International transfers
Some processors (Google, Cloudflare, SendGrid) are based in or process data in the United States. Where this happens, transfers are made under UK adequacy decisions, the EU-US Data Privacy Framework or standard contractual clauses, depending on the processor.
Your rights
Under UK GDPR you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (right to be forgotten), subject to our legitimate interests and legal obligations
- Object to processing based on legitimate interest
- Withdraw consent at any time, where consent is the basis for processing
- Request your data in a portable format
- Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk
To exercise any of these rights, get in touch via the contact form.
Cookies
For details on the cookies this site uses and how to control them, see our cookie policy.
Children
This site is aimed at B2B technology buyers and marketing leaders. We do not knowingly collect data from anyone under 18. If you believe we hold data on a minor, please get in touch and we'll delete it.
Changes to this policy
We may update this policy from time to time. The "last updated" date at the top of the page reflects the most recent material change. For substantive changes (new processors, new categories of data) we'll flag the change in our next email or at the top of the homepage.
Get in touch
For any questions about this policy or how we handle your data, please use the contact form. Address requests for data subject rights to that form and we will route them to the appropriate person.